Privacy Policy

Mozn Real Estate Development & Investment Company ("Mozn") is dedicated to respecting your privacy and protecting your personal data. We will be transparent about the information we collect about you and what we will do with it. We will use your personal data strictly for the purposes described below.

You can review our full Privacy Policy below to help you understand how we handle your personal data. In this policy, we explain the categories of personal data we collect, how we collect and process it, what we may use it for, and with whom we may share it.

The purpose of this policy is to inform individuals on how their personal data is collected, processed, and protected in full alignment with the applicable laws and regulations of the Kingdom of Saudi Arabia. This policy seeks to ensure that personal data is handled lawfully, securely, and transparently, as well as to empower individuals to understand and exercise their data protection rights.

This policy applies to all personal data collected and processed by Mozn Real Estate Development & Investment Company, covering data collection methods, processing purposes, lawful processing bases, and security measures. It also encompasses information regarding data protection rights and how individuals can exercise those rights.

1. Personal Identification Information such as: Full name, date of birth, gender, nationality, and identification numbers (National ID number, Passport).

2. Contact Information such as: Physical address, phone numbers, email address.

3. Employment & Professional Information such as: Employer name, job title, salary details, employment history.

4. Other Personal Details such as: Marital status, family composition data, and any other information necessary to deliver our real estate services.

5. Communication Records & Data such as: Phone calls, live chats, conversation timestamp and duration, SMS messages, and emails.

6. Internet Protocol (IP) Address.

7. Device-Specific Information such as: Device model, operating system version, unique device identifiers, and mobile network details including phone number.

8. Device Incident Information such as: System crashes, system activity, hardware settings, browser type and language, request timestamp, and referral URLs.

9. Cookies or similar technologies that uniquely identify your browser or any of your accounts across our digital platforms.

10. Locally Stored Data including personal data stored locally on your device via browser web storage and application data caches.

11. Location Information when accessing any of our platforms via various technologies, such as Wi-Fi access points, cellular towers, and IP addresses.

We collect, process, and store your data from information submitted directly by the data subject, banking institutions, government entities, and other relevant legitimate sources to provide our services. We use this data only as reasonably necessary to ensure premier service delivery. Purposes for data collection include:

1- Using data to provide you with the information and services you request from us.

2- Sharing data with Mozn service providers acting as third parties, and third-party service providers located within or outside the Kingdom of Saudi Arabia.

3- Storing data outside the Kingdom of Saudi Arabia in strict compliance with applicable Saudi laws and regulatory frameworks.

4- Using data to notify you of updates, revisions, or enhancements across any or all of our platforms.

5- Using data to continuously improve the services we deliver.

6- Using data to comply with our statutory obligations under the laws in force in the Kingdom of Saudi Arabia.

7- Ensuring the highest standard of service and information accuracy for our clients.

8- Automated Processing — Making decisions supported by automated data processing to tailor and refine relevant marketing communications you receive.

9- Public Interest — Processing upon official requests from public authorities to serve public interest purposes.

10- Delivering personalized content tailored to your specific real estate preferences.

11- Optimizing our platforms to ensure content is presented in the most effective manner for you and your device.

12- Preserving platform security, integrity, and confidentiality.

13- Providing you with access to specialized real estate products and services.

14- Service innovation and infrastructure enhancement.

15- Responding to your inquiries or expressions of interest.

16- Signing, executing, and administering contracts and agreements of any type.

17- Soliciting your feedback and responding to complaints.

18- Providing you with tailored information about company services and latest offerings.

19- Facilitating email outreach campaigns conducted by the company's sales and marketing department.

20- Improving advertising relevance and performance.

21- Fulfilling property maintenance or customer service requests submitted through our applications.

Internal Sharing: Personal data may be shared internally within the company for operational and administrative purposes.

External Sharing: Personal data may be disclosed to:

1- Security, statutory compliance, or judicial enforcement entities to fulfill legal mandates or court orders.

2- Government ministries, public institutions, and regulatory bodies legally authorized to request such information.

3- Third-party contractors and service providers supporting company business operations.

4- Fraud prevention and risk mitigation authorities.

5- External auditors, legal counsels, and professional advisors as part of regulatory and compliance governance.

6- Third-party providers delivering IT systems, licensing, maintenance, cloud hosting, marketing initiatives, or customer surveys on our behalf.

Whenever we transfer your data outside the Kingdom of Saudi Arabia, we ensure the existence of appropriate safeguards in accordance with the Saudi Personal Data Protection Law (PDPL), its executive regulations, and directives from regulatory authorities, including international agreements.

Your personal data will be stored for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required to comply with another statutory obligation or legal mandate, such as court orders or regulatory rules applicable in the Kingdom of Saudi Arabia.

Mozn Real Estate is committed to safeguarding your personal data by implementing strong cybersecurity and physical privacy controls to protect your data from unauthorized access, misuse, loss, disclosure, or destruction. We maintain up-to-date technological and organizational safeguards to protect you and our organization from loss.

In certain cases, we may collect data through cookies. The term "cookie" refers to a small text file downloaded and stored on your hard drive primarily designed to enhance our services. Technical cookies occupy minimal storage and are essential for platform operation.

We may also use other forms of cookies and tracking technologies in conjunction with cookies to recognize your device and personalize your online experience, installed only with your consent. They also help track services you browse to send you updates regarding those offerings.

We also use cookies to measure traffic patterns, determine visited pages, and analyze transaction patterns in aggregate forms for research and statistical analysis to enhance services while safeguarding user privacy. Third-party vendor cookies may be installed upon your consent. You may configure your browser to reject cookies if preferred.

At Mozn Real Estate, we also enhance our services and advertising campaigns using analytical tools such as cookies to understand your interaction with our digital platforms. By using our platforms, you consent to data collection and processing by us (or third-party analytics providers) to enhance user experience and tailor advertising content to your interests.

Mozn Real Estate exerts every effort to ensure your rights in full compliance with the regulations in force in the Kingdom of Saudi Arabia, which include:

1- Right to be Informed: The right to be informed about all your personal data and its use, including why and how it is collected, processing purposes, and recipients.

2- Right to Request Access: The right to access your personal data held by the company in an organized, legible, and clear format.

3- Right to Obtain a Copy: The right to receive a copy of your personal data in an organized, legible, and clear format.

4- Right to Rectification: The right to request the correction (if inaccurate), completion (if incomplete), or updating (if outdated) of your personal data.

5- Right to Request Erasure: The right to request the destruction of your personal data under the following circumstances:

a. If you deem that we no longer require the data for the purposes for which it was obtained.

b. If you formally object to our use of your personal data.

c. If our use of your personal data violates the law or other statutory obligations.

d. If you withdraw your consent for data collection and processing where consent was the sole lawful basis.

6- Right to Withdraw Consent: The right to modify or revoke consent for data collection and processing where consent is the sole lawful ground, subject to statutory or judicial exceptions, without affecting other lawful processing grounds.

7- Right to Lodge a Complaint: The right to submit a complaint to the competent supervisory authority if your statutory rights are not fulfilled.

By using our platforms, you consent to abide by the terms of this Privacy Policy and to our use of your data as set forth herein. The company disclaims liability for any technical failures, data breaches, or leaks resulting from third-party intervention.